Home Internet in Indonesia: Biznet vs IndiHome – Stability and Speed Compared
Home Internet in Indonesia: Biznet or IndiHome?
Updated: December 2025
Choosing a reliable internet service provider is a crucial decision for both residents and expats in Indonesia. This is especially true for remote workers, online business owners, and anyone who values uninterrupted access to high-quality streaming content. Two of the most popular options are Biznet and IndiHome. In this article, we compare these providers in terms of speed, connection stability, and coverage, while also briefly touching on pricing.
Internet Speed Comparison: Biznet vs IndiHome
Average Download Speed
- Biznet: 101.2 Mbps
- IndiHome: 26.1–26.9 Mbps
According to the Opensignal Report (June 2023), Biznet users enjoy significantly faster speeds than IndiHome subscribers. This difference is especially noticeable during video calls, online learning, and HD or 4K streaming.
Maximum Possible Speed
- Biznet: Up to 110.9 Mbps (average measured speed)
- IndiHome: Advertised up to 300 Mbps (source), but actual speeds are significantly lower according to Opensignal data
While IndiHome offers plans with theoretical speeds up to 300 Mbps, real-world performance usually falls short. Biznet, on the other hand, consistently delivers actual speeds of around 100 Mbps—even during peak hours.
How Stable Is the Connection?
Connection reliability matters just as much as speed—particularly for those relying on Zoom, Teams, or other platforms for daily communication. On this topic, user experiences and expert analysis vary.
User Reviews and Independent Sources
According to discussions on Reddit forums, users frequently report occasional interruptions and slow speeds with IndiHome, particularly in densely populated areas like Jakarta and Surabaya.
Biznet, in contrast, receives positive feedback for its reliable service. This is largely due to its ongoing network expansion efforts during 2023 and continuing through 2024–2025.
Coverage and Infrastructure
Internet speed and stability often depend on your geographic location. Some providers have limited availability based on the region.
IndiHome (Telkom Indonesia)
- Indonesia’s national operator with the widest service coverage.
- Reaches even remote locations, including Sumatra, Sulawesi, and Kalimantan.
- However, speed fluctuations may occur in high-density urban areas due to network strain.
Biznet
- Mainly operates in major cities and tourist hubs like Jakarta, Bali, Bandung, and Surabaya.
- Continuously expanding its footprint via the Biznet Fiber project (updates available on the official website).
- Utilizes modern infrastructure optimized for high usage in its service areas.
If you're living in rural or hard-to-reach areas, your options may be limited to IndiHome. In larger cities, the availability of both providers allows for more flexibility in choosing the right service.
Plans and Pricing (Overview)
Exact pricing depends on your region, selected package, and any bundled services (TV, landline, etc.), but here are general benchmarks:
- Biznet: IDR 325,000 to 700,000/month depending on speed and extras
- IndiHome: Starts at IDR 285,000, often includes TV and landline but with limited speed—especially on entry-level plans
Though Biznet may appear more expensive, the cost per Mbps often works out to be more economical.
Biznet vs IndiHome: Side-by-Side Comparison
| Category | Biznet | IndiHome |
|---|---|---|
| Average Real Speed | 101.2 Mbps | 26.1–26.9 Mbps |
| Maximum Advertised Speed | Up to 110.9 Mbps (actual measured) | Up to 300 Mbps (advertised) |
| Connection Stability | Well-rated by users and independent analysis | Unstable in overloaded zones |
| Coverage | Urban centers; actively expanding | Nationwide, including rural areas |
| Starting Price | Approx. IDR 325,000 | From IDR 285,000 |
Which to Choose: Biznet or IndiHome?
Recommendations Based on Usage Scenario
- For remote work, streaming, and online education: Biznet offers higher and more stable speeds.
- For living in rural or remote areas: IndiHome remains the most widely available option.
- For budget-conscious users: IndiHome offers more low-cost packages, especially those bundled with TV or landline services.
FAQ: Internet in Indonesia
Which provider is better for expats?
In expat-friendly regions like Bali and Jakarta, Biznet is often preferred for its stable performance. However, some apartment complexes may already have IndiHome infrastructure installed.
Is it possible to get internet without cable TV?
Yes. Both providers offer internet-only plans, especially for online sign-ups.
How long does installation take?
Usually between 1 to 5 business days depending on the location. Weekends and public holidays may extend this timeline.
What are the alternatives if neither provider is available?
In some areas, mobile internet solutions like Telkomsel Orbit or satellite internet may be viable options for remote communities.
Conclusion
Both providers serve valuable roles: Biznet focuses on high performance and speed, while IndiHome offers broad accessibility at an affordable rate. The best choice depends on your location, usage needs, and budget.
Biznet is ideal for users who prioritize fast, stable internet—especially in cities and tourist zones.
IndiHome is a solid option for rural areas, those on a tighter budget, or users looking for bundled packages.
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