IFG Business Transformation 2026: Strengthening Risk Management and Customer Approach

Indonesia Financial Group (IFG) has initiated a comprehensive business transformation focusing on risk management and customer-centricity. This strategic plan was outlined by IFG’s CEO, Hexana Tri Sasongko, saying that the transformation theme will be prominent throughout 2026.

The transformation aims to create value beyond simple profitability, enhancing governance, providing more relevant services, and emphasizing digital solutions and increased collaboration. A successful example is the One by IFG app, which has already shown significant user activity and transactions.

This initiative is aimed at long-term sustainability and strengthening the company’s market position through integration and innovation.